Open workshops are FREE for Capital EAP Members.

To enroll, Contact Us, email us at, or call (518) 465-3813 Ext 117. Please provide your name, email, and the company you work for. Registration ensures that you will be contacted in the event of any changes and allows us to plan for the correct number of attendees.

You can also enroll through this website by logging in and selected “Workshops & Events

If you are not a Capital EAP Member, contact us at (518) 465-3813 for more information about how you can attend.


Fall 2013 Workshops:

Motivation in the Workplace

Tuesday, February 11, 2pm – 4pm


Saratoga Springs Public Library
49 Henry Street, Saratoga Springs, NY 12866

Is work ever really enjoyable?  The answer, of course, is yes! It can be enjoyable and productive if employees are motivated.  This workshop will discuss the benefits of personal motivation, stressing individual personalities, styles and reward structures.  Participants will learn techniques to motivate others and link motivation and appreciation, using realistic strategies.


Dealing with Difficult People

Monday, February 24, 10am – 12pm


SEFCU Dora Maxwell Auditorium, Albany NY
700 Patroon Creek Blvd. Albany, NY 12205

This program offers the insight needed to understand the difficult people in our lives.  It includes an introduction to the behavioral dynamics and essential communication strategies designed to diffuse difficult encounters and move beyond conflict to problem resolution.


Managing Conflicts

Wednesday, March 12,  10am- 12pm


Clifton Park-Halfmoon Public Library
475 Moe Rd., Clifton Park, NY 12065

This workshop introduces five conflict management strategies and discusses the uses of each. Typical conflict responses are analyzed to help participants recognize ways to manage conflict in a positive and tolerant manner.  Strategies designed to defuse upsetting situations and improve communication will be discussed and practiced.  Examples of conflict situations will be examined and strategies for approaching resolution will be discussed.


Behavior-based Interviewing

Wednesday, March 26, 10am-12pm


Albany County
112 State Street, Albany NY 12207

This workshop will focus on the process and skills needed to effectively interview prospective employees. Participants will learn the concept of behavioral interviewing, how to plan, conduct and evaluate an interview, the legal limits to questioning, and how to develop effective interview questions.


Work-Life Balance: Secrets to Living a Balanced Life

Wednesday, April 9, 10am – 12pm


Capital Counseling – The Behavioral Workshop
650 Warren St, Albany NY, 12208

When life is busy, it’s easy to find yourself off balance, overwhelmed and not paying enough attention to important areas of your life. While you need to juggle many responsibilities if you’re going to get things done, taking this too far can lead to frustration, stress and unhappiness. By taking a long look at the possible imbalance in our lives, embracing a more realistic approach to our personal and professional roles, and then applying strategies for more balance, we can alleviate the stress and conflict among our many roles, interests and pursuits.

Participants will explore beliefs and perspectives of the meaning of a balance life, map a true picture of their current life and their ideal balanced life, and come out of the class with applicable, practical strategies to create greater balance in their lives


Preventing Workplace Violence

Wednesday, April 30,  10am- 12pm


Capital Counseling – The Behavioral Workshop
650 Warren St, Albany NY, 12208

A workshop for managers and supervisors in promoting an understanding of workplace violence: definitions and types of workplace violence with examples, its prevalence, its causes and ways to diffuse difficult situations before they escalate to violence; when to access outside help (Capital EAP); and other preventative measures.